DELIVERY OPTIONS
Home Delivery
Home Delivery is a shipping method where your ordered product will be delivered by a shipping/delivery partner service.
DELIVERY DESTINATION
It is not possible to change the address details as order will be shipped according to the address registered in the system. Please make sure all your shipping address data is correct before making a payment.
TRACK YOUR ORDER
Please follow the steps below to track your order:
- Click "Track Order" on the right top corner
- Input your Order ID number
- Make sure the Order ID is the same with the one sent to your email address
- Click "Search"
- Delivery status information will show according to the order ID number you have entered
WHAT TO EXPECT ON THE DAY OF DELIVERY
- The estimated order delivery time for Jakarta area is 1-4 working days and for outside Jakarta is 2-7 working days. This estimated duration is in accordance with the terms of the shipping/delivery partner service used.
- If your order does not arrive within the specified duration, please contact our Customer Service Team at connect@fitflop.co.id or via WhatsApp to 081573444006 to submit the return request